Support

Getting Started

A complete first-time walkthrough — from plugging in to reading and clearing faults and saving a report.

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Video walkthrough coming soon

What you need

  • A Windows PC with the INEOS Scanner installed and licensed.
  • A supported J2534 pass-through cable.
  • Your INEOS Grenadier with the key/fob available.

Step 1 — Connect the hardware

1

Plug the J2534 cable into the vehicle's OBD-II port (under the dash, driver's side).

2

Plug the cable's USB end into your PC.

3

Turn the ignition to ON, engine OFF (this is called KOEO). Many scans are only allowed with the engine off so no modules are missed.

Step 2 — Connect the software

1

Click 🔌 Connect at the top of the window.

2

The status changes to Connected, and a banner shows the decoded year, engine, and mileage.

3

If it can't connect, check the cable, the ignition position, and that no other diagnostic program is using the device.

Tip

Always click Connect first, then open a screen. Connecting after navigating can be unreliable.

Step 3 — Run a Health Scan

1

Open Vehicle Health Scan from the home screen.

2

Click Quick Scan. The tool contacts every module and lists its fault codes.

3

Faults are color-coded — see Fault Statuses.

Full details: Vehicle Health Scan.

Step 4 — Understand and clear faults

1

Read each fault's plain-English description and what you might notice.

2

Fix the underlying cause where needed (some faults won't clear while the problem is still present).

3

Use Clear to erase codes. For engine/transmission codes that won't clear, the tool guides you through a key-cycle and re-checks automatically.

Step 5 — Save a report

1

From the Health Scan, choose Save PDF report.

2

The report includes a decoded-VIN summary, the color-coded faults, and a legend explaining each status.

Where to go next

1

Open Vehicle Health Scan from the home screen.

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DIAGNOSTICS

Get assistance with setup, activation, licensing, and technical issues.

Contact Technical Support
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Downloads

Installation guides, user manuals, software updates, and release notes.

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FAQs

Find answers about licensing, compatibility, VIN registration, and more.

View FAQs
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Contact Us

Have a question or need assistance? Our AVD™ support team is here to help.

support@agileoffroad.com
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