Thank you for shopping at Agile Off Road!
If you’re not 100% satisfied with your purchase for any reason, we’re more than happy to assist you.
Returns
You have 30 days to return an item from the date that you purchase it.
To be eligible for a return at Agile Off Road, the product that you purchased must be unused, still in its original packaging, and in the same condition as when you purchased it.
We require the original receipt or proof of purchase to be eligible for a return.
Refunds
Once we have received your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item.
If we approve your refund, we will refund it to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in a number of days.
Please be aware that refunded payments are subject to a 4% processing fee to cover the costs incurred by reversing the transaction.
Refunds for canceled orders are also subject to a 4% processing fee.
Shipping
You will be responsible for paying the costs of shipping your item back to us. The costs of shipping are non-refundable and non-negotiable. If you are issued a refund, the cost of shipping will be deducted from it.
If you have any further questions regarding our return & refund policies, please don’t hesitate to contact us.
