Return Policy

Thank you for shopping at Agile Off Road!

If you’re not 100% satisfied with your purchase for any reason, we’re more than happy to assist you.

Returns

You have 30 days to return an item from the date that you purchase it.

To be eligible for a return at Agile Off Road, the product that you purchased must be unused, still in its original packaging, and in the same condition as when you purchased it.

We require the original receipt or proof of purchase to be eligible for a return.

Refunds

Once we have received your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item.

If we approve your refund, we will refund it to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in a number of days.

Please be aware that refunded payments are subject to a 4% processing fee to cover the costs incurred by reversing the transaction.

Shipping

You will be responsible for paying the costs of shipping your item back to us. The costs of shipping are non-refundable and non-negotiable. If you are issued a refund, the cost of shipping will be deducted from it.

If you have any further questions regarding our return & refund policies, please don’t hesitate to contact us.

Shipping to US & Canada

On all orders

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa

Contact Information

About Your Vehicle

4x4 conversions available for 2000 & newer vans only.

Photo Upload

In order to provide an accurate quote, we need additional information about your rear differential.
Click or drag a file to this area to upload.
Upload image of ID Tag on the right edge of the differential cover (ex. 3.73 ΔIC24CA Δ606604-3)

Contact Information

About Your Vehicle

This can be measured at any weigh station or truck stop.
This can be measured by placing the rear wheels on a scale at any weigh station or truck stop.

Contact Information

About Your Vehicle

This can be measured at any weigh station or truck stop.
Please include any relevant vehicle information including 4x4 conversion type, unique load distribution requirements & other suspension/drivetrain modifications.

Photo Upload

In order to provide an accurate quote, we need photos of specific suspension components.
Click or drag a file to this area to upload.
Upload image of front suspension taken from rear of driver's side front wheel
Click or drag a file to this area to upload.
Upload image of front steering stabilizer (if there is one) showing both ends
Click or drag a file to this area to upload.
Upload image of rear suspension taken from front of driver's side rear wheels
Click or drag a file to this area to upload.
Upload image of the driver's side full profile of your van