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Refund & Return Policy

Returns

If you need to return a product, please contact us within 90 days of purchase. All returns are subject to a 10% restocking fee when returned after 30 days of purchase. Any item(s) with a purchase date greater than 90 days will not be accepted. Agile Off Road reserves the right to refuse any item(s) returned without prior authorization. Returned Merchandise Authorization (RMA) numbers can be obtained by starting a return below. Returns are usually processed within 4 business days of receipt at our dock. Some products can’t be returned – see the list of non-returnable products below.

Installed, altered, modified, assembled, used products, electrical items, and/or special ordered items are NOT eligible for return. All returned items must be complete and in the original packaging in resellable condition. If any component(s) of a returned item is missing, the return will be refused and returned to the customer at their expense. If you received an item(s) that is damaged or defective, please proceed with your RMA request. Agile Off Road reserves the right to refuse any item(s) that have been returned under false pretense. The items will be returned to the customer at their expense.

Shipping

You will be responsible for paying the costs of shipping your item back to us. The costs of shipping are non-refundable and non-negotiable. If you are issued a refund, the cost of shipping will be deducted from it.

If you have any further questions regarding our return & refund policies, please don’t hesitate to contact us.

Refunds

Once we have received your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item.

If we approve your refund, we will refund it to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in a number of days.

Unauthorized Returns

If you return a product without a Return Merchandise Authorization (RMA) number, it will take up to 4 weeks to be processed and we will charge you a 10% restocking fee. If item(s) are not returnable, they will be returned to sender.

Shipping to US & Canada

On all orders

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

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AO Dealer Application Form

Business Information

Check all that apply.

Required Business Documents

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Accepted formats: .pdf, .doc, .docx, .jpg, .jpeg, .png
Click or drag a file to this area to upload.
Accepted formats: .pdf, .doc, .docx, .jpg, .jpeg, .png

Contact Information

Contact Information

About Your Vehicle

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Vehicle Specifications

This can be measured at any weigh station or truck stop.
(ex. Advanced 4x4, QuadVan, Quigley, Sportsmobile, U-Joint, etc.)
(ex. custom modifications, current shock part numbers, etc.)

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About Your Vehicle

Mode 4x4 Upgrades

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About Your Vehicle

Revel Upgrades

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About Your Vehicle

4x4 conversions available for 2000 & newer vans only.

Photo Upload

In order to provide an accurate quote, we need additional information about your rear differential.
Click or drag a file to this area to upload.
Upload image of ID Tag on the right edge of the differential cover (ex. 3.73 ΔIC24CA Δ606604-3)

Contact Information

About Your Vehicle

Note the build of your vehicle if applicable (ex. Winnebago Revel, Storyteller Mode, etc.)
This can be measured at any weigh station or truck stop.
This can be measured by placing the rear wheels on a scale at any weigh station or truck stop.
Please list any other products & services you're interested in having performed at the time of installation. Or use this space to describe any features we should be aware of about your build.

Contact Information

About Your Vehicle

This can be measured at any weigh station or truck stop.
Please include any relevant vehicle information including 4x4 conversion type, unique load distribution requirements & other suspension/drivetrain modifications.

Photo Upload

In order to provide an accurate quote, we need photos of specific suspension components.
Click or drag a file to this area to upload.
Upload image of front suspension taken from rear of driver's side front wheel
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Upload image of front steering stabilizer (if there is one) showing both ends
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Upload image of rear suspension taken from front of driver's side rear wheels
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Upload image of the driver's side full profile of your van